LatchBio - Account Resolution Query Failing – Incident details

All systems operational

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Account Resolution Query Failing

ResolvedMajor outage10 minutes

Affected

Core Services

Major outage from 12:55 AM to 1:05 AM

Console

Major outage from 12:55 AM to 1:05 AM

  • ResolvedUTC

    Account resolution was failing, causing any page refreshes or new loads to fail.

  • InvestigatingUTC

    Account resolution was failing, causing any page refreshes or new loads to fail.