tag:status.latch.bio,2005:/history LatchBio Status - Incident history 2025-11-18T20:49:25.683+00:00 LatchBio tag:status.latch.bio,2005:Incident/cmi51r2pz00iuqu9by6r90nt6 2025-11-18T20:49:25.683+00:00 2025-11-18T20:49:25.683+00:00 GitHub Outage Type: Incident

Duration: 1 hour and 6 minutes

Affected Components: Plots, Pods

Nov 18, 20:49:25 GMT+0
Identified - There is an outage with Github affected Pods and Plots. We are continuing to work on a fix for this incident..

Nov 18, 21:55:36 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.latch.bio,2005:Incident/cmi4ssxfw0096zdyvctqhu58j 2025-11-18T14:30:00.000+00:00 2025-11-18T14:30:00.000+00:00 Auth Failing Type: Incident

Duration: 1 hour and 30 minutes

Affected Components: Workflows, Data, Plots, Pods

Nov 18, 14:30:00 GMT+0
Identified - There was an outage with Latch's authentication provider, Auth0\. We are mitigating this outage <https://status.auth0.com/incidents/hdwf387t3nx7>.

Nov 18, 16:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.latch.bio,2005:Incident/cmhvb2rco030a143cx3fzjvo1 2025-11-12T00:55:00.000+00:00 2025-11-12T00:55:00.000+00:00 Account Resolution Query Failing Type: Incident

Duration: 10 minutes

Affected Components: Console

Nov 12, 00:55:00 GMT+0
Investigating - Account resolution was failing, causing any page refreshes or new loads to fail..

Nov 12, 01:05:00 GMT+0
Resolved - Account resolution was failing, causing any page refreshes or new loads to fail..

]]> tag:status.latch.bio,2005:Incident/cm3ox1axv00222bw5zfqmyffe 2024-11-19T19:00:00.000+00:00 2024-11-19T19:00:00.000+00:00 Workflows Failing Type: Incident

Duration: 1 hour and 37 minutes

Affected Components: Workflows

Nov 19, 19:00:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Nov 19, 19:30:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.latch.bio,2005:Maintenance/cm36bert5000o10ieuob65gh4 2024-11-07T06:00:00.000+00:00 2024-11-07T09:00:00.000+00:00 Plots Maintenance Type: Maintenance

Duration: 3 hours

Affected Components: Plots

Nov 7, 09:00:00 GMT+0
Completed - Maintenance has completed successfully.

Nov 7, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 7, 06:00:00 GMT+0
Identified - .

]]> tag:status.latch.bio,2005:Incident/cm2xkombo001ttkea2wve7x87 2024-10-31T16:55:00.000+00:00 2024-10-31T16:55:00.000+00:00 Queued workflows not scheduling Type: Incident

Duration: 22 minutes

Affected Components: Workflows

Oct 31, 16:55:00 GMT+0
Investigating - We are currently investigating this incident..

Oct 31, 17:18:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.latch.bio,2005:Maintenance/cm0vjs73b001bcgvu1xynvfd9 2024-09-10T05:00:00.000+00:00 2024-09-10T05:00:00.000+00:00 Pod Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Pods

Sep 10, 05:00:00 GMT+0
Identified - **Important Impact:** * Scripts that run for several hours and rely on the `/ldata` mount will be impacted if they start before 10 PM and continue during the maintenance window. **What you need to do:** * Ensure no long-running scripts that use `/ldata` as part of the file path are running between **9:30 PM and 10:30 PM PST**. * If you need your pod to remain active during the maintenance window, use `latch cp` to copy the folder from Latch Data to your local pod..

Sep 10, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 10, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.latch.bio,2005:Incident/cm0l347iz002aade72spuccbv 2024-09-02T09:15:00.000+00:00 2024-09-02T14:34:23.251+00:00 Nextflow workflows failing at runtime step Type: Incident

Duration: 5 hours and 19 minutes

Affected Components: Workflows

Sep 2, 14:34:23 GMT+0
Resolved - This incident has been resolved..

Sep 2, 09:15:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.latch.bio,2005:Incident/cm0fmds720007tdpwpo1yjlf4 2024-08-29T17:24:00.000+00:00 2024-08-29T17:58:00.000+00:00 Workflow Registration Failing Type: Incident

Duration: 34 minutes

Affected Components: Workflows

Aug 29, 17:58:00 GMT+0
Resolved - This incident has been resolved..

Aug 29, 17:24:00 GMT+0
Investigating - Unable to register workflows from latch cli.

]]> tag:status.latch.bio,2005:Incident/clzx5lzjm006gnx1nznmfr6nm 2024-08-15T12:30:00.000+00:00 2024-08-15T14:30:00.000+00:00 Workflow Queue Time Type: Incident

Duration: 2 hours

Affected Components: Workflows

Aug 15, 14:30:00 GMT+0
Resolved - This incident has been resolved..

Aug 15, 12:30:00 GMT+0
Investigating - Some workflow executions experiencing > 30 but < 60 minute queue time..

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